Who we are
Effective Date: 05/01/2025
Welcome to Gold House (“we,” “us,” or “our”), operated by KGM Holdings International LTD. By accessing or using our website www.thegoldhouse.co.nz (“Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our services.
1. Use of Website
1.1. You must be at least 18 years old to use our services. 1.2. You agree to provide accurate and complete information when making a purchase. 1.3. Unauthorized use of our Website may result in legal action.
2. Purchases and Payment
2.1. All transactions are subject to our approval and market availability. 2.2. Prices are subject to change without notice due to market fluctuations. 2.3. Payment must be made in full before orders are processed.
3. Order Cancellations and Refunds
3.1. Once an order is confirmed, it cannot be canceled or modified. 3.2. We do not offer refunds unless required by law or due to an error on our part.
4. Shipping and Delivery
4.1. We only ship within New Zealand. 4.2. Delivery times are estimates and may be affected by external factors. 4.3. Customers are responsible for providing accurate shipping information.
5. Liability and Disclaimers
5.1. We do not guarantee the accuracy, reliability, or completeness of any information on our Website. 5.2. We are not responsible for any losses resulting from the use of our services, except where required by law. 5.3. Our liability is limited to the amount paid for the purchased products.
6. Intellectual Property
6.1. All content on our Website, including text, images, and logos, is our property and protected by copyright laws. 6.2. You may not use, copy, or distribute our content without prior written permission.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which can be found below.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our services constitutes acceptance of the revised Terms.
9. Contact Information
For any questions, please contact us at office@thegoldhouse.co.nz.
Privacy Policy
Effective Date: 05/01/2025
This Privacy Policy outlines how Gold House (“we,” “us,” “our”) collects, uses, and protects your personal information when you use www.thegoldhouse.co.nz.
Terms of Service
1. Information We Collect
1.1. Personal Information: Name, email, phone number, shipping address, and payment details. 1.2. Non-Personal Information: IP address, browser type, and usage data collected via cookies.
2. How We Use Your Information
2.1. To process transactions and fulfill orders. 2.2. To improve our Website and services. 2.3. To comply with legal obligations and prevent fraud.
3. Data Sharing and Security
3.1. We do not sell or rent your personal information. 3.2. We may share your information with third-party service providers for order processing and compliance. 3.3. We implement security measures to protect your data, but we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
4.1. We use cookies to enhance user experience and track Website analytics. 4.2. You can disable cookies through your browser settings, but some features may not function properly.
5. Your Rights
5.1. You have the right to access, update, or request deletion of your personal data. 5.2. To exercise your rights, contact us at office@thegoldhouse.co.nz.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
7. Changes to Privacy Policy
We may update this Privacy Policy periodically. Your continued use of our Website indicates acceptance of any changes.
8. Contact Information
For privacy-related inquiries, contact us at office@thegoldhouse.co.nz.
By using www.thegoldhouse.co.nz, you acknowledge and agree to these Terms and our Privacy Policy.