Privacy Policy

1. What Information We Collect

• Personal information: Name, contact details (email, phone, address), identification (e.g., driver's licence for AML/CFT), payment details, transaction history.
• Automatic information: IP address, device info, cookies for site functionality and analytics.
• From third parties: Verification services, credit agencies for compliance.

2. How We Collect It

• Directly from you (e.g., orders, inquiries, account registration).
• Automatically via website (cookies, logs).
• From third parties (e.g., payment providers, AML checks).

3. Why We Collect It

• To provide services (process orders, verify identity, comply with AML/CFT).
• Internal operations (improve services, analytics).
• Marketing (with consent; opt-out available).
• Legal compliance (e.g., tax, anti-fraud).

4. Disclosure

• To affiliates, service providers (e.g., couriers, payment processors) under confidentiality.
• As required by law (e.g., authorities).
• Not sold or rented.

5. Storage and Security

• Stored securely in NZ; protected from unauthorized access.
• Retained as needed for purposes or law (e.g., 7 years for tax).

6. Your Rights

• Access, correct, or delete information: Contact [email protected].
• Complain to us or Privacy Commissioner (www.privacy.org.nz).

7. Cookies and Marketing

• We use cookies for functionality; manage via browser.
• Opt-out of marketing anytime.

8. Changes

Notified via website/email; continued use accepts changes.

Contact

[email protected]