Privacy Policy
KGM Holdings International Limited trading as The Gold House®
Last updated: February 2026
This Privacy Policy explains how we collect, use, disclose, and secure personal information in compliance with the Privacy Act 2020. It applies to our website, services, and interactions.
1. What Information We Collect
- Personal information: Name, contact details (email, phone, address), identification (e.g., driver's licence for AML/CFT), payment details, transaction history.
- Automatic information: IP address, device info, cookies for site functionality and analytics.
- From third parties: Verification services, credit agencies for compliance.
2. How We Collect It
- Directly from you (e.g., orders, inquiries, account registration).
- Automatically via website (cookies, logs).
- From third parties (e.g., payment providers, AML checks).
3. Why We Collect It
- To provide services (process orders, verify identity, comply with AML/CFT).
- Internal operations (improve services, analytics).
- Marketing (with consent; opt-out available).
- Legal compliance (e.g., tax, anti-fraud).
4. Disclosure
- To affiliates, service providers (e.g., couriers, payment processors) under confidentiality.
- As required by law (e.g., authorities).
- Not sold or rented.
5. Storage and Security
- Stored securely in NZ; protected from unauthorized access.
- Retained as needed for purposes or law (e.g., 7 years for tax).
6. Your Rights
- Access, correct, or delete information: Contact [email protected].
- Complain to us or Privacy Commissioner (www.privacy.org.nz).
7. Cookies and Marketing
- We use cookies for functionality; manage via browser.
- Opt-out of marketing anytime.
8. Changes
Notified via website/email; continued use accepts changes.
