Who is The Gold House®?

The Gold House® is a Tauranga-based New Zealand bullion brokerage at thegoldhouse.co.nz. We buy and sell gold, silver, and platinum bullion with insured shipping nationwide.

I'm new to bullion — can you help me choose?

Yes. We'll help you understand weights, premiums, and what makes sense for your goals — whether you're starting small or building a long-term treasury.

Yes. Products are priced in NZD for New Zealand customers. You'll see clear pricing as you browse and at checkout.

How do I place an order?

Browse the trading desk, add items to cart, then check out securely. If you have questions before ordering, contact us — we're happy to help.

Can I talk to someone before I buy?

Absolutely. We're a family-owned team and we love helping people get started. You can call 0800 032 155 or send us a message.

How do I get help with an order?

Call 0800 032 155, email office@thegoldhouse.co.nz, or log in and open Orders.

Can I return bullion if I change my mind?

No. We do not accept change-of-mind returns. If an item is faulty, tell us within 7 days. The full policy is on /terms/.

What is an account for?

An account is for orders, quotes, and checkout. Log in to see your orders and finish a purchase.

Do you ship insured across New Zealand?

Yes. Orders are packed carefully and sent with tracked, insured delivery NZ-wide. Your parcel is insured until it's signed for at your door.

How long does delivery take?

Timeframes can vary based on demand and product availability. We'll confirm your order and keep you updated so you know what to expect.

Why buy gold and silver bullion?

Many families use bullion as a tangible, long-term store of value. Gold and silver can help diversify a multi-generational treasury.

Platinum can add diversification alongside gold and silver. It's rarer and has strong industrial demand, which can create different market dynamics over time.

ClosedTRADING DESK CLOSED

GoldGoldNZ$7,685.96(Today -0.56%)

SilverSilverNZ$113.96(Today -0.76%)

Plat.PlatinumNZ$3,062.25(Today -0.56%)

Update in 5:00

Refinery orders ~3 weeks · local stock ~3 day dispatch.

Help center

Frequently Asked Questions

Everything you need to know about buying bullion in New Zealand.

We answer by phone and email — there is no live chat.

Getting started

Ordering & payment

Delivery

Metals

Still have questions?

Call us on 0800 032 155 or send a message and we’ll help you on your bullion journey.

Build Your Treasury

Buy gold, silver, and platinum with live pricing from The Gold House®.

Visit Trading Desk 0800 032 155